Venator
  


SIGHT reVolution
Gear

compound bow sight archery equipment
 

  Building Better Bowhunters

Order Cancellation Policy

To cancel an order you have placed with E-Z-V Sight, you must contact customer support by email at cancel@ezvsight.com or by phone (1-866-302-2555).  Every effort will be made to accommodate the cancellation of your order as long as it has not yet shipped.


When contacting customer support to cancel an order, please be ready to provide your name, the order number, and your contact information.


Please note that if the item has shipped, the order cannot be canceled.  In this case, you can request to return the item for a refund (minus shipping costs).

Out of Stock Policy

Our inventory can fluctuate throughout the day, so an item indicated as "in-stock" when you place your order may, in fact, be out-of-stock.  In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on back order.  The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again.  Most out-of-stock items are in stock again within two (2) weeks.


Certain items for sale on our site are not kept in inventory, but can be special ordered for you and shipped within two (2) weeks.  If you select one of these items, your checkout page will indicate the actual shipping date.  If the shipping date is not acceptable, you may cancel the item before confirming your order.

Shipping Policy for In-stock Items

All items indicated to be in-stock are shipped on the same day if the order is placed before 1:00 PM Mountain Time.  In-stock items ordered after 1:00 PM Mountain Time will be shipped on the following business day.


A confirmation email is sent once the item leaves our warehouse.  This email will not only confirm that the item has left our warehouse, but will also provide the USPS tracking number for your item along with an estimated delivery date (according to USPS, and based on the shipping method you selected).


IMPORTANT:  As inventory fluctuates hourly, an item indicated as "in-stock" when you place your order may, in fact, be out-of-stock.  In this event, we make every effort to contact you by email immediately to notify you that your order will be placed on back order.  The email will also provide you with information on how to cancel the order if you would prefer not to wait for the item to be in stock again. 

Return Policy

Every product you buy from E-Z-V Sight comes with a 30 day limited warranty.  The warranty applies to products that have been confirmed as defective by E-Z-V Sight, which may be repaired or replaced at our sole discretion.


For assistance or to exchange a defective product, please call E-Z-V Sight customer support at 1-866-302-2555. 

Online Return & Exchange Policy

E-Z-V Sight offers a 30 day Money Back Guarantee on every product we offer.  Please contact customer service at 1-866-302-2555 to obtain an RMA (Return Merchandise Authorization) number within 30 days of purchase date if you need to return an item.


Return merchandise with RMA number to:


E-Z-V Sight

(RMA number)

P.O. Box 1474

Belgrade, MT  59714


We will confirm receipt of the returned item by email.  You will also receive a confirmation email once a credit has been issued to your credit card.


IMPORTANT: Refunds sent with no RMA number will be returned to sender. 

Warranty Policy

Warranty Procedure - Please contact our Customer Support for help in determining whether the item appears defective.  If it is, Support will provide instructions for returning the item.  Shipping costs to us are paid by the customer; all costs to ship back to the customer are paid by us.


90-Day Warranty

All products (unless specifically stated otherwise), carry an implied, industry-standard 90-Day warranty against defects due to manufacturing or failure.  The warranty does not include any use of the product that does not fall into the designed use of the product as intended by the manufacturer. 


One-Year Warranty

All parts come with a warranty against manufacturer defect or failure for a period of one year from the date of purchase.  This warranty covers replacement or repair of the product, which is determined by availability, or vendor, and the time of purchase.  A replacement may be made within 30 days after purchase with the same product or like product when direct replacement is unavailable.  Repair is often necessary for items purchase more than 30 days prior to the warranty claim.